Please read these terms carefully before using our services.
These Terms of Service (“Terms”) govern your access to and use of the Approvl platform, website, and associated services provided by Approvl Ltd (“we”, “our” or “us”). By using our services, you confirm that you accept these Terms and agree to comply with them. If you do not agree, you must not use our services.
Our services are intended for use by UK or USA based businesses and organisations. You must be at least 18 years old and authorised to enter into legally binding agreements on behalf of the business you represent. When registering, you agree to provide accurate and complete information, and to keep your account details up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
You agree to use our platform lawfully, and only for its intended purpose of collecting and managing customer feedback. You must not use our services:
We reserve the right to suspend or terminate your access if you breach these Terms.
Some features of our platform may be subject to subscription fees or one-off charges. You agree to pay all fees in accordance with the pricing and payment terms set out at the time of purchase. All fees are exclusive of VAT unless otherwise stated. We reserve the right to change our pricing from time to time, but any changes will not affect existing subscriptions until renewal.
We retain all rights, title, and interest in and to our platform, website, software, and content, including all associated intellectual property rights. You are granted a limited, non-exclusive, non-transferable licence to use the platform in accordance with these Terms. You may not copy, modify, distribute, or create derivative works from any part of our services without our prior written consent.
We process personal data in accordance with our Privacy Policy and applicable data protection laws. As a business user, you are responsible for ensuring you have appropriate consent or legal basis to collect and process feedback from your customers through our platform.
Our platform is provided on an “as is” and “as available” basis. We make reasonable efforts to maintain the availability and security of our services, but we do not guarantee that they will be error-free or uninterrupted. To the fullest extent permitted by law, we exclude all warranties, conditions, and representations implied by law. Our total liability to you for any claims arising out of or in connection with your use of our services is limited to the amount you have paid us in the preceding 12 months.
You may close your account at any time by contacting us. We reserve the right to suspend or terminate your access immediately if you breach these Terms or use the platform in a way that could harm us, our systems, or other users. Upon termination, any outstanding fees remain payable, and your access to the platform will cease.
We may amend these Terms from time to time to reflect changes to our services or legal obligations. The latest version will always be available on our website, and we will notify you of any material changes. By continuing to use our services after such changes, you accept the revised Terms.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by the laws of England and Wales. You agree that the courts of England and Wales shall have exclusive jurisdiction over any such disputes.
If you have any questions about these Terms, please contact us through our Contact Page. We are always happy to help clarify anything you are unsure about.
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